When I bought to your complimentary hotel that American set up for me, I known as 800-433-7300 and talked to an agent there who, to my shock was not able to see flights that were readily available on USAIR. She told me there have been no open up seats on any of your early USAIR flights. I was on the web and could see that there were out there flights. I really booked a flight to establish it to her.
I would like to make this report to you. I was astonished that I was unable to produce a report by telephone. Sallianne Dale
I'm incredibly unsatisfied with all your consumer service!!! I feel it absolutely was more affordable for you To accomplish this to me than to run the flight that I was at first on, as the flight wasn't comprehensive.
When there was a few 50 % hour to land I saw the flight attendant who observed us be guided to seat there, Mrs Fatima, she remenbered in the identical minute And that i call him and she recurring that we really should be there. Within this moment he mentioned “remember to, don´t stress, I´m not apprehensive any more, this means you shouldn´t be worried any moreâ€.
Thus far you have got made us drop 24 hours of our holiday vacation We work flat out for time without work work and of one's days have led to us reaching our vacation spot Just one Full Working day Later on. Not a satisfied customer and will distribute the term.
Lori went to talk to an attendant and advised her that Aaron would be afraid to become about the airplane not knowing what was occurring. Lastly, right after A lot convincing, Aaron was allowed to get off and satisfy Lori with the gate.
I needed to take a second to call out the superb client service Connie Sanders in the Dallas Business office gave my wife and I in an extremely stressful predicament. Connie went above and further than to make certain we ended up cared for and her volume of focus to restoring our hassle filled working day was incredible, she one handedly restored my faith inside your Business and she or he warrants congratulations to the function that she does.
I did not have any bags to examine! Why does AA Customer Service continue on to lie about factors the flight was overbooked? The ticket agent explained to me the flight was overbooked.
As opposed to a repeat of this, it seems the weather conditions must be watched closer. There exists as of now a 80% chance of rain, storm, attainable tornado outbreaks.
If you're proud of your online business, and even have a mind of striving to work in a thrifty method. This demonstrates that you're very challenged in accomplishing this to start with.
The woman who was helping me with a wheel chair had no understanding of the DWF airport itself. When she could not acquire me towards the boarding gate she remaining me on just how.
I will never be use AA once more!! I booked a flight for me and my son to affix our relatives on holiday vacation. Extended story brief anything arrived up and we've been unable to go presently. I called your organization with above a weeks discover. Canceled the fight with phone rep John; who was pretty polite. He didn't say anything at all about the quantity of demand I can be manifest for canceling the flight. I identified as back again to question with regard to the charge and I used to be told that I might be demand $two hundred by AA and $50 within the source I accustomed to ebook the flight for each individual. That I might have a $fifteen credit rating for every particular person… I requested to speak to her supervisor and Michelle Morgan was the individual I subsequent talked to. She was no help, I asked to talk to her supervisor and she stated that there was not one person above her. I told her which i was certain that there was an individual earlier mentioned her. Finally she mentioned which i could head over to The shopper relations World-wide-web-web-site. All over again I requested her two times for her supervisor’s name and he or she replied buyer relations. I again told her I wanted the name of her immediate supervisor, the person who she noted to…the identify presented was Jalia Elisidi .
Remember to Be aware, [American Airways does reserve the proper to ask for birth data for travellers beneath the age of 2 years].
The worst practical experience in my lifestyle.Initial flight was delayed for 3 several hours since the flight attendants didn’t demonstrate up. Then we have to operate to catch our subsequent flight.When we get check these guys out to the aircraft they tell us we have no pilots and were not permitted to get off the airplane.